Privacy Policy

Last update: January 15, 2025

1. Introduction

At LynxNodes, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our gaming hosting services.

By using our services, you are accepting the practices described in this policy. If you disagree with any aspect of this policy, we recommend that you do not use our services.

2. Information We Collect

2.1 Personal Information

  • • Full name and e-mail address
  • • Billing and payment information
  • • IP address and geographic location
  • • Additional contact information (phone, address)

2.2 Technical Information

  • • Server logs and control panel activity
  • • Browser and device information
  • • Service usage and performance data
  • • Files and configurations stored on our serversService performance and usage data

2.3 Communication Information

  • • Technical support conversations
  • • E-mail communications
  • • Interactions in Discord and social networks

3. How We Use Your Information

Provision of Services

  • • Set up and maintain your account
  • • Process payments and invoicing
  • • Provide technical support
  • • Monitor service performance

Communication

  • • Send important notifications
  • • Respond to support inquiries
  • • Inform about service updates
  • • Marketing (with your consent)

Security

  • • Fraud detection and prevention
  • • Protect against DDoS attacks
  • • Maintaining platform security
  • • Comply with legal obligations

Service Improvement

  • • Analyze the use of the platform
  • • Develop new functionalities
  • • Optimizing performance
  • • Personalize the user experience

4. Share Information

Important

We do not sell, rent or share your personal information with third parties for commercial purposes. We only share information in the following limited circumstances:

  • Service Providers: With companies that help us operate our services (payment processors, infrastructure providers).
  • Legal Compliance: When required by law, court order or to protect our legal rights.
  • Commercial Transfers: In case of merger, acquisition or sale of assets, with prior notice to users.
  • Consent: With your explicit consent for specific purposes.

5. Data Security

We implement technical, administrative and physical security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

Encryption

SSL/TLS for all communications and data encryption at rest

Infrastructure

Secure data centers with controlled access and 24/7 monitoring

Access

Role-based access control and two-factor authentication

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze website usage and personalize content.

Essential Cookies

Necessary for the basic operation of the website and services.

Performance Cookies

They help us understand how users interact with our website.

Functionality Cookies

They allow us to remember your preferences and personalize your experience.

7. Your Rights

You have the following rights with respect to your personal information:

Access

Request a copy of your personal information

Rectification

Correct inaccurate or incomplete information

Elimination

Request deletion of your information

Limitation

Restrict the processing of your information

Portability

Get your data in structured format

Opposition

Oppose the processing of your information

8. Minors

Our services are intended for persons 16 years of age or older. We do not knowingly collect personal information from children under the age of 16. If we discover that we have collected information from a minor, we will delete it immediately.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by means of a prominent notice on our website.

We encourage you to periodically review this policy to stay informed about how we are protecting your information.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us:

Contact Information

privacidad@lynxnodes.es

Response Time

We are committed to respond to your privacy inquiries within 72 hours during working days.