Terms and Conditions

Last updated: July 17, 2026

Version 3.5 · ~17 min read · English (EN)
Legal Protection Transparency

Quick summary

This summary is provided for guidance only and does not replace the full document, which prevails in the event of any discrepancy.

  • You can cancel at any time, with no minimum term or penalty.
  • 14-calendar-day money-back guarantee for new customers.
  • 99.9% availability SLA with applicable compensation.
  • Use for unlawful activities, malware, or DDoS is prohibited.
  • Your data is kept for 7 days after cancellation so you can download it.
  • Disputes are subject to Spanish and European law.
  • Illegal-content reporting mechanism in line with the Digital Services Act (DSA).
  • Studio projects or custom configurations require signing the additional Liability Waiver Document.

1. Purpose and Acceptance of the Terms

These Terms and Conditions (hereinafter, "the Terms") govern access to and use of the gaming hosting, VPS, dedicated server, and cloud solution services provided by LynxNodes (hereinafter, "LynxNodes" or "the Company") through its website and associated control panel.

Accessing or using any of our services implies full and unreserved acceptance of these Terms, which constitute a legally binding agreement between the user and LynxNodes. If the user does not agree with all or part of these conditions, they must refrain from using the services offered.

These Terms apply to all users of our services, regardless of whether they are customers on free, promotional, or paid plans.

2. Corporate Structure and Relationship with NextBruxelles LLC

In the interest of transparency toward our users, LynxNodes expressly discloses its status as a subsidiary of NextBruxelles LLC, domiciled at 323 Center St Ste 105, Little Rock, AR 72201 (USA), for the purposes set out in consumer protection regulations and applicable commercial law.

2.1. Nature of the ownership interest

NextBruxelles LLC holds an economic interest of 73.59% in LynxNodes. This interest is strictly economic and financial in nature: NextBruxelles LLC acts as a support structure for channeling capital, revenue, and payment operations, but does not hold or exercise operational, commercial, or technical decision-making power over LynxNodes.

2.2. LynxNodes as a subsidiary with its own rules

For commercial purposes, LynxNodes is considered a subsidiary of NextBruxelles LLC, given that the latter holds a majority interest in its capital as described in section 2.1. Notwithstanding this corporate relationship, LynxNodes has its own internal policies, service policies, commercial terms, and management bodies, separate from those of NextBruxelles LLC or any other entity in the group. These Terms and Conditions, the Privacy Policy, the service catalog, pricing, and other policies published on this website are LynxNodes' own rules, approved and applied autonomously by its own management, and are not rules imposed or dictated by NextBruxelles LLC.

2.3. Decision-making power and corporate governance

Regardless of the economic interest percentage described, effective management, day-to-day operations, commercial policy, service definition, and the contractual relationship with users are the exclusive responsibility of LynxNodes. NextBruxelles LLC does not take part in LynxNodes' administrative, technical, or operational decision-making, and LynxNodes retains full management autonomy. Consequently, for all contractual purposes vis-à-vis the user, LynxNodes is the service provider and the party responsible for the obligations arising from these Terms.

2.4. Payment processing through the subsidiary

For administrative and tax efficiency reasons, charges arising from the purchase of LynxNodes services may be processed, in whole or in part, through NextBruxelles LLC, acting as the payment-channeling entity. This arrangement is governed by the following rules:

  • Charge identification: charges on the user's payment method may appear under the name "NextBruxelles LLC" or combined with "LynxNodes," without this altering the identity of the service provider.
  • Invoicing: invoices and payment receipts are issued in accordance with the tax regulations applicable to each customer, indicating the relevant billing entity according to the tax regime of the service purchased.
  • Contractual responsibility: the fact that a charge is routed through NextBruxelles LLC does not release LynxNodes from its contractual obligations, nor does it create any direct legal relationship between the user and that entity beyond the mere processing of the charge.
  • Refunds: refund requests, in accordance with the policy described in Section 6, are handled and resolved by LynxNodes, regardless of the entity through which the original charge was processed.
  • Payment data security: payment data is processed in accordance with the security standards described in our Privacy Policy, regardless of which entity processes the charge.

2.5. Separation of Liability and Release of NextBruxelles LLC

NextBruxelles LLC will not be liable, either jointly or subsidiarily, for claims, disputes, penalties, or debts arising from LynxNodes' activity. As independent legal entities with separate assets, NextBruxelles LLC's economic interest described in section 2.1 does not, by itself, create any liability for the latter arising from the acts or omissions of LynxNodes.

In furtherance of the principle of separate legal personality and limited liability inherent to limited liability companies (LLCs) formed under the law of the State of Arkansas (USA), and without prejudice to any mandatory rules that may apply in each case, the following is established:

  • Release from civil and contractual liability: any claim arising from breach of these Terms, defects in service delivery, or damages caused to users must be brought exclusively against LynxNodes, the sole provider and contractual party responsible to the user.
  • Release from administrative liability: sanction proceedings, inspections, or requests from administrative authorities related to the activity, content, or operation of LynxNodes' services are understood to be directed at, and attributable to, LynxNodes, without this creating any administrative liability for NextBruxelles LLC on account of its sole economic interest.
  • Release from tax and financial liability: tax obligations, commercial debts, unpaid amounts owed to suppliers, or any other financial obligation incurred by LynxNodes in the course of its activity are the sole responsibility of LynxNodes, and NextBruxelles LLC is not liable for them beyond, where applicable, its capital contribution, in accordance with the applicable limited liability regime.
  • Indemnity: LynxNodes agrees to hold NextBruxelles LLC harmless from any claim, lawsuit, penalty, or expense (including reasonable legal fees) that a third party may bring against the latter as a result of LynxNodes' activity, services, regulatory non-compliance, or acts or omissions, including the mere payment processing described in section 2.4.
  • User's waiver of claims against NextBruxelles LLC: the user acknowledges that their contractual relationship is established exclusively with LynxNodes and agrees not to bring judicial or extrajudicial claims against NextBruxelles LLC for matters attributable to LynxNodes, without prejudice to any actions that, under mandatory law, the user may bring against the entity that directly processed an improper charge.

This liability-separation clause does not apply in cases of willful misconduct, fraud, or gross negligence directly attributable to NextBruxelles LLC, nor does it affect any non-waivable rights recognized under consumer protection law in each jurisdiction.

3. Description of Services

LynxNodes provides professional gaming hosting and cloud solution services, including, among others, the following:

Gaming Hosting Services

  • Minecraft Servers — Java and Bedrock Edition with support for custom plugins
  • Node.js and Python Hosting — Isolated virtual environments with SSL certificate
  • Web Hosting — Web hosting with PHP, MySQL, and SSL certificate included
  • FiveM Hosting — Optimized for GTA V roleplay servers at 60 FPS
  • LavaLink Servers — High-quality audio playback for Discord
  • SAMP/MTA Hosting — Multi Theft Auto with mod support
  • Rust Servers — Optimized performance and wipe control
  • ARK Hosting — With mod support and low latency

Cloud and VPS Services

  • VPS with NVMe SSD storage — RAID 10 configuration
  • Dedicated Servers — Exclusive-use hardware with dedicated IP
  • Cloud Computing — Elastic on-demand scalability
  • Pterodactyl Panel — Advanced server management
  • Docker Containers — Isolated microservices
  • MySQL Databases — Optimized for gaming environments

LynxNodes reserves the right to modify, expand, or discontinue, in whole or in part, any of the services offered, with prior notice to the user when such modification may substantially affect the contracted service.

3.1 Studio, Custom, or Specifically Configured Projects

Any service contracted through LynxNodes Studio, as well as any project, development, or instance involving customization, specific configuration, bespoke development, or any intervention beyond the mere provision of a standard server (hereinafter, "Custom Projects"), is subject, in addition to these Terms, to prior acceptance and signature of the Declaration of Conformity and Liability Waiver Document via the eVera electronic signature system (evera.lynxnodes.es).

For these purposes, Custom Projects include, without limitation:

  • Projects developed, configured, or deployed by the LynxNodes Studio team (bots, applications, integrations, automations, or bespoke software)
  • Any service that incorporates specific configurations requested by the user beyond the product's standard installation (custom scripts, third-party plugins, code modifications, external integrations, custom databases, etc.)
  • Any project involving bespoke development, maintenance, or support by LynxNodes personnel on the user's content or application

Standardized hosting services contracted in their default configuration (for example, a Minecraft server, VPS, web hosting, or similar without bespoke development or configuration by LynxNodes) are excluded from this obligation and are governed solely by these Terms and Conditions.

The request, purchase, and management of any Custom Project shall be handled exclusively through the ticket system enabled by LynxNodes (Discord or the support panel set up for this purpose); requests submitted through other informal channels shall not be valid for these purposes. Through the corresponding ticket, the project requirements will be gathered, the applicable quote will be formalized, and the user will be provided with the signature link for the Declaration of Conformity and Liability Waiver Document, a prior and indispensable condition for beginning any development.

Contracting or beginning the delivery of a Custom Project without the prior signature of the aforementioned document does not exempt the user from the obligations and liability waivers contained therein, particularly with respect to the assumption of risk, the no-refund policy, and the anti-fraud clause, which shall apply from the moment service delivery effectively begins. LynxNodes may suspend or refuse to deliver any Custom Project until such signature is completed.

4. User Accounts

4.1 Account Registration and Verification

Creating a LynxNodes account requires meeting the following requirements:

  • Accuracy of information: providing accurate, verifiable, and complete personal data during registration
  • Minimum age: the user must be over fourteen (14) years old, in accordance with Article 7 of the LOPDGDD (Spanish data protection law). Users under fourteen (14) may only register with the consent of a parent or legal guardian
  • Valid email address: having an operational email address for notifications and account recovery purposes
  • Single account: only one account per individual or legal entity is permitted
  • Additional verification: LynxNodes may request identity-verifying documentation for the purchase of certain premium services

LynxNodes does not actively verify the user's age at the time of registration. Compliance with the minimum age requirement is based on the good-faith declaration made by the user upon accepting these Terms. The accuracy of that declaration is the sole responsibility of the user and, where applicable, of their parent(s) or legal guardian(s); notwithstanding this, LynxNodes will suspend or cancel the account and delete the corresponding data as soon as it becomes reasonably aware that the declaration is inaccurate.

4.2 User Security Obligations

Account Security

  • Strong password: minimum of 12 characters, combining uppercase letters, numbers, and symbols
  • Two-factor authentication (2FA): mandatory activation of the two-step verification system
  • Confidentiality: absolute prohibition on sharing access credentials with third parties
  • Incident reporting: obligation to immediately report any unauthorized access of which the user becomes aware

The user is solely responsible for safeguarding their access credentials, as well as for any activity carried out under their account, unless they can show that such activity resulted from unauthorized access unrelated to their own diligence.

5. Acceptable Use Policy

Prohibited Activities

Use of our services for the following purposes is strictly prohibited:

  • Carrying out unlawful activities or activities contrary to applicable regulations
  • Distributing malware, computer viruses, or any malicious code
  • Carrying out denial-of-service (DDoS) attacks or computer intrusion activities
  • Mass sending of unsolicited communications ("spam")
  • Distributing content that infringes third-party intellectual or industrial property rights
  • Carrying out activities that involve a disproportionate consumption of resources

Consequences of Non-Compliance

Failure to comply with this policy may result in precautionary suspension or immediate termination of the user's account, without prior notice, without prejudice to any legal action LynxNodes may be entitled to take.

5.1 Notice-and-Takedown Mechanism for Illegal Content

In accordance with Article 16 of Regulation (EU) 2022/2065 on a Single Market For Digital Services ("DSA"), LynxNodes, as a hosting service provider, makes available to any individual or entity an easily accessible mechanism for reporting the presence of allegedly illegal content hosted on its services.

How to Report Illegal Content

Reports must be submitted through our Requests channel (lynxnodes.es/procedures) and must include: (i) a reasoned explanation of why the content is considered illegal; (ii) the exact location of the content (URL, IP, or service identifier); and (iii) the reporting party's contact details.

LynxNodes will assess each report diligently, objectively, and without arbitrariness, and will communicate its decision to both the reporting party and the affected user, including, where applicable, the available means of redress against the removal or blocking of the content, as required by Article 17 of the DSA.

6. Payments and Billing

Accepted Payment Methods

  • Credit/debit cards: Visa, Mastercard, American Express
  • PayPal: secure payment with buyer protection
  • SEPA bank transfer: for EU customers
  • Cryptocurrencies: we accept all types of cryptocurrency payments
  • Bizum: for fast payments within Spain

Billing Policy

  • Billing cycles: monthly, quarterly, semi-annual, or annual
  • Automatic renewal: 3 days before expiration
  • Currency: all prices in EUR (€)
  • VAT: 21% included for EU customers
  • Invoices: issued automatically with tax details

6.1 Pricing Regime and Rate Updates

Published prices for each plan and service are governed by the Services and Pricing Decree (DSPLN), an internal rule approved by LynxNodes' Management Board and ratified at a General Meeting, which sets the validity period of rates, the applicable update criteria (adjustment for accumulated inflation and competitive indexing against the market), and the current price table by service category.

  • Validity and extension: each DSPLN update sets a defined validity period, renewable as established in the decree itself, after which a new evaluation and, where applicable, a price update will take place.
  • Scope: the DSPLN governs the prices of standard hosting services (Minecraft, NodeJS/Python, WebHosting, LavaLink, FiveM, SAMP/MTA, and other published categories).
  • VPS and Studio excluded: VPS/Dedicated plans and LynxNodes Studio projects are excluded from the DSPLN, as they fall under the direct competence of the Sales and Finance Departments, which set and update their prices according to their own internal regulations and, in the case of Studio, through an individualized quote managed via ticket in accordance with section 3.1.
  • Already-contracted prices: price updates arising from the DSPLN do not retroactively affect services already contracted and in progress during the billing cycle in effect at the time of the update, without prejudice to their application starting from the next renewal.

Refund and Cancellation Policy

In accordance with the right of withdrawal granted to consumers under Articles 71 et seq. of Royal Legislative Decree 1/2007 (TRLGDCU) for distance contracts, we offer a 14-calendar-day money-back guarantee for new customers contracting as consumers. Refunds are processed under the following conditions. Any refund request will be referred to the Sales and Finance Department, which will always resolve it impartially.

Eligible for Refund

  • Request made within the first 14 calendar days of purchase
  • No violation of the Terms and Conditions
  • Resource usage within normal limits
  • Customer's first contracted service

Not Eligible for Refund

  • Free and promotional plans
  • Custom domain services
  • Excess resource consumption
  • Cancellations after 14 calendar days

This right of withdrawal applies to customers acting as consumers and users within the meaning of the TRLGDCU. Clauses intended to penalize or limit this right below the legal deadline shall be null and void under Article 68 of that consolidated text. For customers contracting in the course of a business or professional activity, this contractual refund policy shall apply, without prejudice to any specific terms that may be agreed.

7. Service Availability

We are committed to keeping our services available 24 hours a day, 7 days a week, with a 99.9% SLA (Service Level Agreement). Interruptions may occur due to:

Scheduled Maintenance

  • Security updates: critical system patches
  • Infrastructure improvements: hardware and software upgrades
  • Preventive maintenance: performance optimization
  • Advance notice: 24-48 hours before maintenance
  • Maintenance windows: 02:00-06:00 UTC (lower impact)

Unplanned Interruptions

  • Hardware failures: critical server components
  • Connectivity issues: external network disruptions
  • Massive DDoS attacks: sustained >100Gbps
  • Force majeure events: natural disasters, power outages
  • Response time: maximum 30 minutes for critical incidents

Availability Metrics and Compensation

Monthly Availability Targets

  • Gaming Hosting: 99.9% (43.2 min max downtime)
  • VPS and Dedicated: 99.95% (21.6 min max downtime)
  • Control Panel: 99.5% (216 min max downtime)

Compensation for SLA Non-Compliance

SLA compensation applies only to customers with active paid plans. Free and promotional plans are not covered.

Compensation is nominal and depends on the service (must be greater than €5/month).

  • 80.0–70.0%: 5% discount on next invoice
  • 69.9–60.0%: 15% discount on next invoice
  • <60.0%: 25% discount on next invoice

8. Limitations of Liability

Limitation of Damages

In no event shall LynxNodes be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Services Provided "As Is"

Services are provided "as is" without express or implied warranties.

Maximum Liability

Our total liability shall not exceed the amount paid for the service in the last 12 months.

User Content

We are not responsible for content stored or transmitted by users.

9. Service Termination

9.1 Termination by the User

  • You can cancel your service at any time
  • Cancellation must be made before the next billing cycle
  • Data is retained for 7 days after cancellation
  • There are no penalties for early cancellation

9.2 Termination by LynxNodes

We may suspend or terminate your account immediately if:

  • You violate these Terms and Conditions
  • You fail to pay invoices within the established deadline
  • You engage in activities that compromise security
  • You use resources abusively

Data Recovery

After termination, you will have 7 days to download your data before it is permanently deleted.

Important

If a server is inactive or has less than 5 MB of storage in use, it will be automatically deleted.

10. Modifications to the Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately upon publication on our website.

Notification of Changes

  • Email to registered users
  • Notice on the control panel
  • Publication on the website
  • Notification on Discord

Your Responsibility

  • Review the terms periodically
  • Accept changes by continuing to use the service
  • Cancel if you do not agree
  • Contact us for clarification

11. Applicable Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with Spanish law and applicable European Union regulations, including, among others, Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), Regulation (EU) 2016/679 General Data Protection Regulation (GDPR), Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and Regulation (EU) 2022/2065 on a Single Market For Digital Services (Digital Services Act, "DSA").

Amicable Resolution

Prior to any legal action, LynxNodes and the user will make good-faith efforts to resolve any dispute arising from the interpretation or performance of these Terms through our Requests channel (lynxnodes.es/procedures).

Competent Jurisdiction

For consumers and users residing in the European Union, the court corresponding to their place of residence shall have jurisdiction, in accordance with consumer protection regulations. For all other cases, the parties submit to the Courts and Tribunals of Spain, expressly waiving any other jurisdiction that might otherwise apply to them.

Online Dispute Resolution

Users residing in the EU can access the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr to file extrajudicial claims.

If any clause of these Terms is declared null or unenforceable by a final ruling, such nullity will not affect the remaining provisions, which will remain fully in force and will be interpreted in accordance with the original intent of the parties.

12. Contact Information

If you have questions about these Terms and Conditions or need assistance, you can contact us through:

Technical Support

info@lynxnodes.es
Discord Support
24/7 ticket system

Legal Information

lynxnodes.es/procedures
Response within 48-72 hours
lynxnodes.es

Service Commitment

We are committed to providing the best possible service. Your satisfaction is our priority, and we work continuously to improve our services and support.